Shipping policy

PAWS & PATHS SHIPPING POLICY

Effective September 9, 2026

WHERE WE SHIP

We currently ship to eligible street addresses within the United States. We do not currently ship internationally. Available service and the final shipping charge are shown at checkout before payment.

PROCESSING AND DELIVERY ESTIMATES

Orders are typically prepared for shipment within 1–3 business days, excluding weekends and U.S. holidays. Our current Standard Shipping estimate is 10–20 business days. Delivery estimates are not guarantees and may be affected by carrier disruptions, severe weather, peak-season volume, address issues, or other events outside our reasonable control.

SHIPPING RATES

Standard Shipping is $8.00. Standard Shipping is free when the merchandise subtotal is $70.00 or more after discounts and before taxes. We do not currently offer an express-shipping service.

TRACKING AND SPLIT SHIPMENTS

We will send tracking information to the email address supplied at checkout when it becomes available. Products may be fulfilled from different locations and may arrive in separate packages. If an order is split, you will not be charged more than the shipping amount shown when you placed the order.

ADDRESS ACCURACY

Please review the shipping address before placing your order. Contact us as soon as possible if a correction is needed. We cannot guarantee changes after fulfillment has started, and customers may be responsible for carrier fees or replacement shipping caused by an incorrect or incomplete address.

DELAYS, LOST PACKAGES, AND DAMAGE

If tracking has not updated for an extended period, shows delivery but the package cannot be located, or the order arrives damaged, email us promptly with the order number and relevant photos when applicable. We will help investigate with the carrier or fulfillment partner and apply the remedies required by our Return and Refund Policy and applicable law.

CONTACT

For shipping questions, contact Paws & Paths at pawspaths-support@googlegroups.com.